Terms and Conditions Kyrö Distillery GmbH
In the following, we kindly ask you to familiarize yourself with our Terms and Conditions (T&C), which we use for the provision of all goods and services offered by https://kyrodistillery.com/.
1. Delivery of goods
We only deliver goods offered in our Online Shop at http://www.kyrodistillery.com within the countries specified in our Online Shop.
2. Conclusion of contract
2.1 Your contractual partner is Kyrö Distillery GmbH, represented by its managing director.
2.2 The presentation of our products in our Online Shop is not a legally binding offer, but an invitation to order. Errors are excepted.
2.3 After you have placed your order, we will confirm the receipt of your order by email to the email address you have provided us. In this email you will receive the conformation of your order, its acceptance on our side and these terms and conditions together with the cancellation policy, which you can save on a permanent data carrier. A binding contract is only concluded between us and you when we have provided our confirmation of acceptance, but no later than with the delivery of the goods you have ordered. If you do not receive a confirmation of acceptance from us, please check the SPAM folder in your mailbox.
3. Protection of minors reservation of handover
3.1 We expressly reserve the right to deliver our goods in customary quantities. Our offers are not intended for retailers, but for end customers - whether private or business.
3.2 By submitting your order, you declare that you have reached the legally required minimum age needed for the delivery of the ordered goods and that the information you have given regarding your name and address is correct. You ensure that only you or a person of the legally required minimum age and authorized by you will be receiving the delivery.
3.3 Articles that are subject to legal sales restrictions - in particular alcoholic beverages – cannot be ordered by persons not of legal age. To ensure compliance with the relevant legal regulations, we reserve the right to hand over the goods upon delivery after an age check carried out for the person receiving the goods (if necessary, we will demand an identity card, passport or the driving license before handing out the goods).
4. Statutory right of withdrawal and model withdrawal
After the purchasing the goods, you have a statutory right of withdrawal, if you are a consumer (Section 312 lit. g Paragraph 1 in conjunction with Sections 355 ff. German Civil Code (BGB)). According to Section 13 of the BGB, a consumer is a natural person who concludes a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their independent professional activity. We do not grant any right of withdrawal to any buyers who purchase our goods other than as a consumer.
Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of cancellation, you must inform us by email: firstname.lastname@example.org. You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your announcement to exercise the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal:
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To Kyrö Distillery GmbH, Skalitzer Straße 104 in 10997 Berlin
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)/
— Ordered on (*)/received on (*)
— Name of consumer(s)
(*) Delete as appropriate
End of Instructions on withdrawal
Exclusion of the right of withdrawal:
The assertion of the right of withdrawal can be excluded for certain goods. Exclusion of the right of withdrawal depends in particular on the condition and type of goods ordered by a consumer. There is no right of cancellation for delivery
of food, beverages, or other household items of daily use that are delivered at the place of residence, at the place of residence or at the workplace of a consumer by a business as part of frequent and regular delivery;
of canned goods and durable packaged goods, such as cans or bottles, insofar as these have been opened by the consumer;
of goods that can spoil quickly or of which the use-by date has been exceeded, such as dairy products, fruits or vegetables;
of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
of goods that, due to their nature, have been inseparably mixed with other goods after delivery.
5. Return charges when exercising the right of withdrawal
If you make use of the statutory right of withdrawal (see instructions on withdrawal), you will have to bear the regular shipping costs of returning the ordered good(s) if the good(s) delivered correspond to the ordered one.
We use packaging material specially designed for the dispatch of fragile goods. In order to ensure that the goods are not damaged when they are returned, we recommend that you use the same packaging material supplied for the return.
6. Prices, retention of title and delivery conditions
6.1 The prices listed in the respective offer at the time of your order shall apply. The prices quoted are gross prices and therefore they include the applicable German statutory sales tax.
6.2 Any delivered goods remain our property until the purchase price has been paid in full.
6.3 We deliver the goods in accordance with the agreement made with you. The delivery costs incurred are listed in our Online Shop and will be shown separately on your invoice. Any delivery costs incurred are to be borne by you, unless you have made use of your right of withdrawal.
7. Payment methods and direct debit
7.1 The purchase price is due for payment immediately after the confirmation of your order. We offer you to choose between Mollie B.V.(PayPal, credit cards and Klarna: Pay later) or Paytrail Plc(MobilePay, OP & Nordea direct debit) payment gateway services. With every order we reserve the right not to offer certain payment methods and to refer to other payment methods as far as this seems reasonable for you. Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to. Paytrail Plc Innova 2 Lutakonaukio 7 40100 Jyväskylä Business ID 2122839-7
7.2 You agree that invoices and credit notes will only be sent in electronic form to the email address you has provided us.
7.3 In the case of a purchase by credit card, your credit card account will be charged on the date of the invoice. Please note that we only accept payments from accounts within the European Union (EU). Any costs of a money transaction are at your expense.
7.4 If you choose the payment method by direct debit, the following applies: You irrevocably instruct your bank to redeem the direct debit and, if the direct debit is not redeemed, to notify us of your name and address to the respective creditor upon request in order to assert the claim. In the event that a direct debit is not honored, you bear the return debit costs incurred in the form of compensation, which we will invoice you with our reminder. In addition, we reserve the right to charge a flat-rate reimbursement of expenses of EUR 2.00 for processing a return debit note. You are expressly allowed to prove that the damage claimed did not occur or that it is lower than the flat rate applied.
8. Gift cards and discount code
8.1 If so expressly noted, gift cards and discount codes can only be redeemed in the set period of validity; individual goods may be excluded from a gift card or a discount code.
8.2 When using a gift card or a discount code, the value of an order at our Online Shop must amount the exact value of the gift card or discount code. Any difference to a higher value of goods can be compensated with the payment methods we offer.
8.3 The value of a gift card or a discount code is neither paid out in cash by us nor is interest paid; they will not be reimbursed in cash, if you return all or part of ordered goods.
8.4 Gift cards and discount codes can only be redeemed in the course of an order process by entering the code in the foreseen space in the user interface before submitting the order in the area provided on our order overview page. After submitting a binding order, the use of a gift card or discount code is excluded.
8.5 If you used a gift card or discount code for your purchase, we reserve the right to charge you the total price of the goods you are keeping, if - due to your withdrawal- the total value of the remaining order is less than the respective value of the used gift card or discount code.
9.1 In the event of a defect in the good(s) ordered, shall statutory provisions apply.
9.2 The use of the offers available on www.kyrodistillery.com is only permitted for people who have reached the minimum age of 18 years.
9.3 Customer accounts may only be maintained under the customer's name. We reserve the right to delete multiple registrations.
9.4 We like to point out that in the event of complaints about our goods or services, in addition to the ordinary legal process, you also have the option of out-of-court settlement of disputes in accordance with Regulation (EU) No. 524/2013. Details can be found at www.ec.europa.eu/consumers/odr. According to § 36 VSVG we point out that we are not obliged to participate in a dispute settlement procedure before a consumer arbitration board. The general consumer arbitration board of the Center for Arbitration e.V., Straßburger Str. 8, 77694 Kehl (www.konsumenterschlichtung.de) would be responsible.
9.5 You can view these terms and conditions on our website. You can also print or save this document. You can download this document in PDF form here.
9.6 After completing your order, we will send a document of these terms and conditions with the automatic order confirmation to the email address you have provided us. The confirmation contains your order and allows you to safe or prints it out.
10. Repayment and credits for gift cards
We will automatically make any repayments to the account you used for payment. If you have made payments via PayPal or credit card, the refund will be made to the associated PayPal or credit card account. If you used a gift card for your purchase, we will issue you a new gift card and send it to the email address you provided.
11. Customer Service
If you have any questions or if you have a complaint about the delivered goods, please contact us at email@example.com. We will answer your questions as soon as possible. Thank you very much for taking the time to familiarize yourself with our terms and conditions.